Our Services

KWS Water delivers a complete range of legionella control and water hygiene services, all managed directly by the same independent specialist from start to finish. From risk assessments and routine monitoring to cleaning, sampling, training, and remedial works, every service is tailored to your site and focused on clear, practical compliance with ACoP L8 and HSG274 — so you can be confident your water systems are being managed properly.

Legionella Risk Assessments
(Including Health Care)

A thorough legionella risk assessment is the foundation of compliance with ACoP L8 and HSG274. At KWS Water, I personally deliver detailed, site-specific assessments designed to identify risks clearly and provide practical, achievable control measures.

With years of experience across commercial, industrial, and healthcare settings, I ensure every report is both fully compliant and easy to understand. You’ll get clear guidance on what actions are required, which need to be dealt with first, and why they’re important, and how to keep your systems safe in the long term.

Water Monitoring Services

Routine monitoring is essential to keeping water systems safe and compliant. I provide a full range of monitoring services — from temperature checks, shower cleaning and descaling, cold water tank and internal calorifier inspections, TMV servicing to logbook and account management — all delivered consistently and reliably.

 The use of electronic logbook systems and the ability to log into a portal and retrieve any information or reports required, means chasing of reports, paperwork is a thing of the past. Working directly with one of two directors, with Lucy Kennedy responsible for administration and back office duties,  means you’ll benefit from continuity, accuracy, and a proactive approach that prevents small issues from becoming costly problems. All monitoring programmes are tailored to your site and delivered in line with ACoP L8 and HSG274/HTM 04-01 requirements.

Cleaning & Disinfection Services

Water systems can develop scale, biofilm, and bacterial growth over time. To keep them safe, I deliver cleaning and disinfection services for cold water tanks, hot and cold water systems, and associated pipework.

  Whether as part of routine maintenance or an emergency response to contamination, every clean is carried out safely, efficiently, and in full compliance with industry guidance PD855468. You’ll have peace of mind that your systems are hygienic, compliant, and ready for safe use.

Independent Water Sampling


Independent water sampling (to BS7592:2022 for legionella sampling) provides clear evidence of system condition and reassurance that your controls are effective. I arrange and oversee all sampling, ensuring accurate collection, transport, and analysis by UKAS-accredited laboratories. Results are presented clearly and, where action is required, I’ll provide straightforward guidance on what steps to take next. This independent testing offers total transparency and confidence in the safety of your water systems.

Training & Consultancy

People are at the heart of effective legionella control. I deliver tailored training and consultancy designed to give your staff the knowledge and confidence they need to manage water systems safely.

 From legionella awareness sessions to bespoke on site training for site teams, I ensure the content is practical, engaging, and relevant to your operations. Alongside training, my consultancy service provides expert advice on compliance, helping you make informed decisions and stay ahead of regulatory requirements.

Mechanical Remedial Services

Where system risks require engineering solutions, I provide a full range of mechanical remedial services. These include dead-leg removals, pipework alterations, replacement of failing components, and installation of compliant fixtures and fittings.

 All works are planned and delivered to the highest standards, ensuring both compliance and long-term system integrity. With every project personally overseen, you can be confident that remedial works will be carried out safely, efficiently, and to the exact requirements of your site.

Why Choose KWS Water?

Independent, specialist‑led, compliance assured

Independent
& Specialist‑Led

Work directly with an experienced consultant, not a revolving team.

Personal
Service

One point of contact from first call to final report.

Proven
Competence

Trusted by commercial, industrial & healthcare clients nationwide.

Complete
Coverage

From assessments and monitoring to remedial works.

Compliance
Assured

Delivered in line with ACoP L8, HSG274, BS 8580 & HTM04‑01.